Our Mission
Advocate IT is a HUBZone-certified and Disability-Owned Business Enterprise (DOBE) delivering enterprise-level Information Technology, Data, Creative, and Professional Services to commercial organizations, Federal Civilian agencies, the U.S. Department of War, state and local governments, and the biotechnology and life-sciences sector.
Advocate IT provides proven capabilities across Artificial Intelligence and Robotic Process Automation (AI/RPA); Cybersecurity; Data Analytics, Modeling & Decision Support; Graphic Design & Mass Marketing; Call Center Services; Secure Application Development; and Cloud and Infrastructure Engineering. We combine advanced technology, data-driven decision-making, creative communications, and mission-focused professional services to help organizations modernize operations, strengthen security, engage their audiences, and achieve measurable results.
As a trusted partner to mission-driven organizations, Advocate IT develops scalable, compliant, and high-performing technology solutions that optimize operations, unlock mission-critical insights, and enhance security across complex environments. Our teams support customers in modernizing legacy systems, integrating emerging technologies, improving digital workflows, and achieving measurable operational and mission impact.
With a commitment to technical excellence and a culture of continuous innovation, Advocate IT empowers organizations across the public and private sectors to operate with greater agility, resiliency, and efficiency in an increasingly digital world.
Our Services
AI / RPA
By implementing AI and RPA solutions for a financial firm, we enhanced decision-making efficiency, resulting in a 82% reduction in processing time for client requests, increasing customer satisfaction and loyalty.
Cybersecurity
Supporting the U.S. Air Force at Goodfellow AFB, Advocate IT is securing and modernizing the 17th Communications Squadron’s SIPR environment through STIG hardening, vulnerability scanning and remediation, secure system configurations, and resilient VDI/HCI infrastructure.
Data Analytics, Modeling & Decision Support
We help State, Local, and Education organizations turn complex data into actionable intelligence through advanced analytics, statistical modeling, forecasting, scenario analysis, GIS, and visualization—supporting better planning, resource allocation, policy decisions, and mission outcomes.
Graphic Design & Mass Marketing
Advocate IT provides graphic design, digital content, and integrated mass marketing capabilities designed for State, Local, and Education organizations, as well as community-based and commercial clients. We combine professional creative services, data-driven audience analysis, and targeted messaging strategies to help organizations strengthen visibility, improve public engagement, support outreach initiatives, and communicate effectively across digital, print, and community channels.
Call Center
Advocate IT enhanced call center operations for a mid-tier financial services firm by implementing ITIL 4-aligned service management practices, knowledge-centered support, and automation-driven workflows to enable a Shift Left model. This effort increased first contact resolution by 45%, reduced escalations, and improved response times, enabling faster issue resolution, stronger customer satisfaction, and more consistent, compliant service delivery.
Secure Application Development
Advocate IT modernized the backend infrastructure of a leading grant management platform, implementing secure DevSecOps pipelines to improve scalability and performance. This effort accelerated deployment speed by 60%, enhanced platform security, and enabled faster, more reliable service delivery to thousands of government and nonprofit users
Cloud & Infrastructure Engineering
An Executive Services company transitioned to a secure AWS cloud environment with our guidance, enabling the protection of critical business data. By implementing automated workflows and cloud-based machine learning tools, we improved data accessibility, reduced processing time by 72%, and enhanced cybersecurity posture
43 Clients and Counting
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